Custom Fitting Your Insoles
To ensure that you get the most out of your SOLE Custom Footbeds, PLEASE READ THE FITTING INSTRUCTIONS CAREFULLY! For answers to some of the most commonly asked questions, check out the Footbed Fitting FAQ.
Also check out our online fitting video.
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1. Pre-heat the oven on bake to exactly 200°F / 90°C. |
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2. If possible, remove the original insole from your shoe. |
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3. SOLE Custom Footbeds will not require trimming to fit in most types of footwear. However, if they do, use your old insoles as a guide to trim your new Custom Footbeds to exactly the right size. WARNING: Only trim the toe end and do not cut them too short! |
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4. Place your SOLE Custom Footbeds in the oven for exactly 2 minutes. NOTE: Your SOLE Custom Footbeds come with the Opti-therm Molding Indicator. This is the sticker on the bottom of the footbed. When your footbeds have been heated to the correct temperature, the indicator will change color from silver to black. This tells you your footbed is done heating and is ready to mold. If the indicator hasn't changed color after 2 minutes, continue to heat the footbed, checking every 20 seconds for the indicator to change color. Once the indicator has turned black remove the footbeds from the oven. If your footbeds do not have an indicator, or it it has not turned black after 4 minutes remove the insoles from the oven, they will be ready to mold. |
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5. Once they are out of the oven, immediately put them into your shoes. (Ensure they are sitting flat in your shoes and the toe area of the insole is not bent over). |
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6. Put your feet in right away, make sure your heels are against the back of the shoes and lace them up. As a guide, when you bend your knees, your knee cap should be directly over your second toe. |
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7. Stand straight with your feet shoulder width apart and your toes pointed directly forward for 2 minutes. |
| 8. Your body may need to adjust to this new level of support. Therefore, it is recommended that you break in the fit over a three-day period, slowly increasing the time you wear your SOLE Custom Footbeds each day. If you feel you need an additional adjustment to the fit after three days, repeat steps 1 through 7. | |
Footbed Fitting FAQ |
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| Note: There will be a break in or adjustment period in wearing your new footbeds. Since most of us are not used to having footwear that properly supports the arch and the heel, the support may feel unusual, but it should not hurt. Be sure to wear your SOLE Custom Footbeds for a minimum of three days before considering re-heating the footbeds to further adjust to your feet. | |
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If I have a foot problem won't molding the insole just make the problem
worse? By following the instructions on the package, your foot will approximate the neutral position. A neutral foot position will ensure the heated footbeds correctly mold to your feet, eliminating problems, not exacerbating existing problems. In addition, because the footbeds have just the right amount of rigidity, they will conform to your feet without becoming flat or unsupportive. |
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What is the advantage of heat moldable footbeds over regular insoles? No two feet are the same and a heat moldable footbed conforms to fit every unique foot perfectly. Competing insoles claim to offer arch support, control and comfort, but for whose foot? Regular insoles weren't designed for just your foot! Only SOLE Custom Footbeds were designed to adjust to your unique foot. |
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Why do SOLE custom footbeds cost less than traditional custom orthotic
products? Our custom footbeds cost less than traditional custom orthotics because they use a special heat to fit technology. Heat to fit technology allows everyone to get a custom fit without the high cost associated with visiting a health care professional. While our footbeds will not take the place of a foot care professional for people with severly troubled feet, the unique combination of materials allow SOLE to adjust to exactly your foot shape! SOLE Custom Footbeds are truly a revolution in foot care technology. |
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Do I need to heat them before I wear them? You can wear the footbeds without heating them. If you require maximum support this may be best. However, heating and molding them to your feet will improve both the comfort and overall support. If you require maximum support you may prefer to not heat them. |
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How long will they last? Our Softec cushioning layer uses open-cell polyurethane so it will not bottom out or compress over time. Average wear time lasts from 1 to 2 years, depending on the user's weight and the amount of time they are used daily. |
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Can SOLE Custom Footbeds be heated more than once? Sure. Your custom footbeds can be reheated up to five times. Excessive amounts of heating will cause your footbeds to lose their supportive, anatomically designed shape so be careful to follow the heating instructions. If you feel the heating process didn't adjust your footbeds to your satisfaction simply reheat them. |
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Can I use them in different footwear? Absolutely. You can use your footbeds in almost any type of footwear. You can use them in running/tennis/cross training shoes, hiking boots, ski boots, skates, roller blades, or even casual shoes. Feel free to move your footbeds from one type of footwear to the next. |
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What sizes do they come in? SOLE Custom Footbeds come in a women's size 5 through men's 16, with Ultra and Regular models available up to a size 21. The largest size range on the market! All sizes are full sizes. If you are between sizes, simply choose the larger size and trim the toe area of the footbed to fit your existing shoes. To do this, simply place your old insole over your footbed and trace out the shape. Using the tracing as a guide, cut the footbed to the correct size with scissors. |
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How do I wash my new SOLE Custom Footbeds? If your custom footbeds need to be cleaned, simply hand wash the top layer with soap and water. Do not machine wash your custom footbeds. |
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Who will answer my additional questions? If you have any further questions you can email customerservice@yoursole.com or call toll free 1(866)235-7653. Our customer service center will be pleased to assist you. |
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Download Fitting Instructions (pdf, 669KB)